Privacy Policy

Who we are

Youthwatch Trafford is the name of the Healthwatch Trafford young people’s volunteering and information programme. You can find out more about Healthwatch Trafford by clicking here.

What personal data we collect and why we collect it

Healthwatch Trafford is registered with the Information Commissioners Office and all information kept and used by us is in accordance with the Data Protection Act and the new General Data Protection Regulation (GDPR)legislation.

You can read our full and detailed privacy notice by clicking here, but below is a summary of what we collect, why we do and how we will keep it safe.


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.


Who we share your data with

When data is to be shared with anyone outside the organisation, whether it be made public, with partners and stakeholders or whoever, it is always anonymised unless we have been given explicit permission to share by the person that gave us it. This means that we strip all information that could identify a person from the information. We do this to protect the identity and privacy of those who have shared experiences with us and we would never pass any of this information unless we are authorised to do so. This includes names, contact details, date of birth or any equalities information that may have been supplied.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

If you leave contact information, such as an email address when filling in our contact form we will use it solely for the purpose of replying to your inquiry. It will then be deleted from all our records unless a follow up is agreed with you.

We never share anybody’s contact information without their explicit consent.

Additional information

How we protect your data

We take precautions to keep all personal data safe. Any sensitive or personally identifiable information that is in paper form is kept locked away where only staff members have access to the key. This is in a building with 24 hour security and which requires a pass to gain access to the floor. For electronic information, this is kept encrypted on our online storage with access only available to our staff members with their specific logins. We use antivirus and firewall software which is always updated to give extra security.

What data breach procedures we have in place

We have a comprehensive data breach policy which is available on request from the Healthwatch Trafford office. For any concerns or to report any problems you can contact our Data Protection Officer.

Data Protection Officer
Peter Denton
Greater Manchester Healthwatch
Telephone 07979 700652 or email:

Industry regulatory disclosure requirements

Healthwatch Trafford is registered with the Information Commissioners Office and all information kept and used by us is in accordance with the Data Protection Act and the new General Data Protection Regulation (GDPR) legislation.